There are a number of reasons why Shopify stores are popular with eCommerce operators around the world. Shopify has many benefits as an eCommerce platform such as easy setup, 24/7 customer support, and mobile optimization. Another great selling point is the wealth of Shopify apps that can be easily integrated into your site.
Shopify users get access to over 6,000 apps across 12 different categories. Some are free, whereas others need to be purchased, but the possibilities are endless.
Shopify offers apps in all of the following categories:
- Shipping & Delivery
- Sourcing & Selling Products
We have compiled a list of the top seven Shopify apps you need on your eCommerce site.
1. Gorgias Live Chat & Helpdesk
Gorgias is a customer service helpdesk integration for eCommerce sites. This integration offers a centralized dashboard to manage all customer support tickets, customer data, and automate support for repetitive tasks. This will increase customer service efficiency to ensure your customers are always satisfied.
Gorgias has a powerful integration with Shopify and Shopify Plus, so that users can see order details for customers, and refund, cancel, and duplicate orders all within the helpdesk app. Aside from customer service, users can manage conversions from multiple channels, integrate other customer service apps, and have the ability to add multiple brands on a single Gorgias helpdesk. To learn mo
2. LoyaltyLion Rewards
Customer loyalty programs are a great way to boost brand retention and ensure your customers keep coming back. LoyaltyLion integrates seamlessly with your Shopify or Shopify Plus store to provide the customization, flexibility, and stability required by eCommerce stores looking to implement a loyalty rewards program.
LoyaltyLion allows you to deliver more personalized experiences by incorporating loyalty data and insights into ESPS, SMS platforms, review providers, helpdesks, mobile apps, and more. To learn more on how to boost customer growth, check out this resource on loyalty programs with Loyalty Lion.
3. Loop Returns & Exchanges
Returns are a natural part of the day-to-day operations of any eCommerce store. Loop Returns helps users retain customers through online return automations and gives customers quick and easy return & exchange options. Customers can seamlessly swap their products for any new variant or be offered an in-store credit to keep their business.
With the Loop Shopify integration, you can encourage customers to exchange for any item in your catalog with an experience that feels like shopping. This allows you to retain your revenue, make the customer experience enjoyable, and boost customer loyalty.
4. Glew Analytics
Glew Analytics is a great solution for monitoring all your eCommerce data on a centralized platform. It easily connects to your store and begins collecting data from all of your Shopify apps and tools. With this collected data you can easily segment customers based on their behavior, maximize your marketing ROI, and manage your products based on their value.
Glew also allows you to build and deliver customized reports so you can measure performance, compare across product categories or customer groups, and any insights you need to grow your business. To learn more about Glew reporting tools, check out this resource on Glew Analytics for eCommerce brands.
5. YotPo Reviews & UGC
As a Shopify app with over 3,000 five-star reviews, its clear that Yotpo is popular. But what is Yotpo and what does it do for your eCommerce store? Yotpo offers ways to leverage customer reviews, visual marketing, loyalty programs, and much more. For customer reviews, Yotpo triggers automated review request messages to be sent to customers to collect as many reviews as possible.
Once reviews are collected, you can utilize the on-site reviews widget to display reviews in a clean user-friendly way. Yotpo's Shopify integration also allows you to utilize visual UGC and showcase customer product images that are shoppable to increase conversions.
6. Justuno - Popups & Upsell
Justuno's popup integration is an essential platform for any Shopify eCommerce store. With customizable lead gen popups, you can target your existing website traffic with promotions and advanced targeting to upsell products.
This integration allows you to create highly-engaging promotions such as spin-to-win, scratch to win, and other interactive options. Use eye-catching and interactive product placement to create a fun experience for customers. This can increase opt-in rates by 13%.
7. Klaviyo Email Marketing & SMS
Klaviyo's Shopify integration lets you tap into the rich rewards that email marketing provides. It's a seamless one-click integration that offers advanced automation options, segmentation, and reporting tools to help maximize ROI within your email marketing strategy.
Klaviyo also offers SMS marketing, which is another useful marketing channel that works in tandem with email, for eCommerce stores. With SMS marketing you can send promotions and targeted campaigns directly to consumers via their mobile devices and avoid the email spam filter.
A Wealth of Functionality & Data at Your Disposal
We’ve only touched on seven of the many top Shopify apps that exist for the platform; however, there are thousands more to choose from. Stand out and scale your business with these top Shopify apps or the many other integrations the platform has to offer.