Are you ready to take your business to the next level by processing international orders? If you are an enterprise-level operation, it’s inevitable. Global retail eCommerce sales in 2017 were over $2.3 billion and are estimated to double by 2021.
The online retail world is shrinking as more shoppers become comfortable with buying internationally. eCommerce retailers are exploring various ways to add global options to their shopping cart. Yet, many hurdles still exist. In fact, setting up an international infrastructure can prove very costly and complicated.
Increasingly, (international and local) governments are looking to ways they can tax cross-border e-commerce, and that’s making things a little more complicated
Philip Rooke, CEO, Spreadshirt
If you’re thinking about offering global shipping, then services like GlobalShopex are a complete shipping solution. In this post, we’re going to take a look at the features and benefits of GlobalShopex, to help you determine if it’s a fit for your business.
What Are the Main Problems of International eCommerce?
Traditionally, online sellers turning their attention to international markets have faced many problems. Here are the six key hurdles facing multi-national retailers:
- Fraud Screening - Fraud costs international retailers billions of dollars every year. One estimate sites an average of 7.6% of all retail revenue is stolen by fraud. The issue of verifying customer identities and payment details compound with every country added to your list.
- Multilingual Customer Services - Customers require support in local languages.
- Returns Management - Returns also require international postage, third-party services and potentially local warehouses. Plus, duties and customs can further complicate matters.
- Customs Brokerage - An extensive body of laws, regulations, and guidelines come into play when importing and exporting goods. Compliance is an absolute necessity.
- Duties and Taxes - Shipping to foreign countries can involve a complex system of duties, taxes and logistics fees, all of which need to be tracked and paid.
- International Payment Processing - Finally, there’s the issue of processing foreign payments, offering multiple currency options and dealing with a range of third-party payment services such as currency exchange.
All these issues can quickly bog down your fulfillment and sales if you don’t have systems in place to manage them. GlobalShopex was designed to aid retailers by handling all the areas of international shipping and retailing.
Solving Cross-Border Commerce Issues
GlobalShopex is the solution for eCommerce retailers that want to process international orders. Their key services include:
- Global payment processing
- Multi-language customer support
- Access to U.S.-based fulfillment centers for international shipping
- Country-specific checkout features like language and currency options
- Logistics management, including duties, returns and fraud screening (GlobalShopex takes on the risk of fraud and chargebacks)
You can see more details about all of these features, including their handling of returns, by clicking here.
What Are the Main Benefits of GlobalShopex?
The process underlying this service is a relatively simple one.
International visitors add products to a store’s cart in the same way as local customers. When checking out, they are prompted to select the international payment option which transfers them to GlobalShopex’s cart. They then process the order and ship it from one of their international warehouse hubs located in Miami or Los Angeles.
Some of the standout benefits include:
- Quick set-up time, usually between one and two weeks.
- Fully inclusive service for handling all aspects of international shipping.
- Fast integration with existing eCommerce platforms, including Magento, Shopify, and BigCommerce, via a plugin or iFrame.
- Limitation of risk associated with foreign taxes, regulations, and shipping costs.
- Access to competitive international shipping rates.
- Full customer support.
Soccer (football) is truly an international sport, and we needed to accommodate the increasing amount of traffic coming to our website from international locations. We found GlobalShopex to be the lowest cost and fastest to implement solution in the marketplace. Our international shopping cart solution was live less than two weeks from the time we started implementing
Add International Shipping for Virtually No Extra Cost
There is no cost to integrate GlobalShopex to your sales platform, and there are no reoccurring fees. They charge a percentage of the sale which lowers your overall fulfillment costs.
GlobalShopex is a Certified BigCommerce Partner, and it integrates with all the established eCommerce platforms. They accept payment with any of eleven payment gateways such as PayPal, Visa, Mastercard, and AliPay.
Their Cart2Cart, iFrame, and Web Service allow you to take orders from over 200 countries. The system then handles brokerage, duty and tax payments as well as accepts payments using local languages and currencies. You receive all payments in $USD. You can see answers to an extensive set of standard queries on their FAQ page.